Avis - Page 11

*Andrea J.* · 04-23-2009, 09:02 PM

KATH2ME · 04-23-2009, 09:05 PM

Randi, sorry no van, but supposed to be a intermiate suv, but still haven't totally made up my mind, got the deal, rec'd confirmation from Avis, even called today and they verified the rate i got to be correct. Just going to give it some more thought and keep reading what people write, and wait till someone else goes first. ( scaredy cat that I am - sorry )
I was reading something on line today about Mirandas ( excuse spelling ) , anyway,they were telling you ,if you get lost in finding this place , follow signs they say General aviation and I thought to myself, now ,if I knew where this place was I might just know where this Avis location is, if that is the same thing.

Randi · 04-23-2009, 10:09 PM

[quote=Andrea J.;137614]

THAT IS HILAROUS!!

You really made me laugh!

I think, POWER TO THE PEOPLE!! Ok, everyone, we are a large group of people, we need to stand up and speak out! Where is Avis international in all of this? They need to do something, people start calling the customer service international department and start complaining. Remember, power is in the internet so let's use it and let them know we are going to use it!!

*Andrea J.* · 04-23-2009, 10:27 PM

i just spoke with mike at custoer service and he guaranteed to me that avis everywhere has to honor a confirmed reservation

that being said he told me to call another customer service number after 8:30 central time tomorrow

CALL tomorrow 800 352 7900
give them your confirmation number
give them the name of the aruuba avis manager LIDIA POURIER
and stand firm in iinsisting that the rate is honored

let's see how we do acting as a unified body

andrea

KATH2ME · 04-23-2009, 10:51 PM

Andrea,
Sorry didn't read your previous writing, can't believe avis is doing this to everyone, excellent letter, hopefully this person will jump on this forum and read what people have to say, and confirmations they have ,and should be honored , such a big rental car agency, i for one am a wizard member, and I have to agree with Randi and everyone else , they don't know who they're " Messin" with, As they say " together we stand divided we fall " let us all kick some butt here , make our calls, write our letters also, hopefully they will do the right thing

ladyg2u · 04-24-2009, 10:07 AM

Linda Purier emailed me and stated all reservations will be rebooked. I replied that I will file a complaint and avis error is not my fault. International stated my reservation stands. I am going down fighting.

New2Aruba

jjcrenza · 04-24-2009, 10:13 AM

I to booked a compact for $ 85 for the week including all taxes. Well I called the customer service # above and they stated it was a clich in the system and will not honor that rate. I complained for 30 min. to two different people stating that it was not my clich and they have to honor that rate. They told me over and over again that it was a computer clich and so sorry. I told them over and over that is was not my fault and I have a confirmation # that states. I went off for a while but it is just not going to happen. I am leaving May 24th, and still have my rental through Tropic and they will bring the car to me at the airport for a total of $175 including all fees.

ladyg2u · 04-24-2009, 11:36 AM

Just spoke with customer service the avis in aruba is privately owned not corporatly owned that is why they can tell us they will rebook us. Customer Service was going to give me a refund after my rental but they were unable to do that because it was not a corporate avis. I can rent a compact for $175 for the week but it is the principle and I plan to tell this avis story to everyone that will listen when I arrive in aruba in 34 days.

mattnewhampshire · 04-24-2009, 12:00 PM

I must be doing something wrong, I'm getting abetter price at the General Aviation than the Schlondstraat location
8/22-9/5/09

*Andrea J.* · 04-24-2009, 12:54 PM

i just got off of the phone with avis corporate customer service supervisor "kathleen"

she told me the same

since the avis in aruba is privately owned and not corporate owned there is nothing avis corporate can do to appease us that got the royal "rodgering" by avis in aruba

she apologize profusely and said avis corp will run a thorough investigation but it will have no consequence to our reservations

in other wordsn (mine)......we are at the mercy of avis in aruba and their price scams
andrea

04-23-2009, 09:02 PM	#101 (permalink)
Andrea J. Aruba since 1979 Moderator Join Date: May 2007 Location: eagle beach alto vista chapel arashi beach amsterdam manor beach bar LePonderosa or Gold Mine Ranch about 30' off shore @ eagle beach..ahhhh Posts: 4,203 Images: 40	__________________ Aruba Jan 21 for 2 weeks!

04-23-2009, 09:05 PM	#102 (permalink)
KATH2ME Senior Member Join Date: Mar 2008 Posts: 366	Randi, sorry no van, but supposed to be a intermiate suv, but still haven't totally made up my mind, got the deal, rec'd confirmation from Avis, even called today and they verified the rate i got to be correct. Just going to give it some more thought and keep reading what people write, and wait till someone else goes first. ( scaredy cat that I am - sorry ) I was reading something on line today about Mirandas ( excuse spelling ) , anyway,they were telling you ,if you get lost in finding this place , follow signs they say General aviation and I thought to myself, now ,if I knew where this place was I might just know where this Avis location is, if that is the same thing. __________________ Kathy

04-23-2009, 10:09 PM	#103 (permalink)
Randi Senior Member Join Date: May 2007 Posts: 1,043 Images: 9	[quote=Andrea J.;137614] THAT IS HILAROUS!! You really made me laugh! I think, POWER TO THE PEOPLE!! Ok, everyone, we are a large group of people, we need to stand up and speak out! Where is Avis international in all of this? They need to do something, people start calling the customer service international department and start complaining. Remember, power is in the internet so let's use it and let them know we are going to use it!! __________________ *Randi* *HOPING AVIS IS TRUE TO ITS WORD! SEE POSTINGS!* http://www.aruba.com/forum/f38/avis-deals-read-own-risk-if-sounds-too-good-true-38383/index6.html http://www.aruba.com/forum/f38/who-has-received-avis-rental-car-special-39053/#post141559 Next Aruba trip in

04-23-2009, 10:27 PM	#104 (permalink)
Andrea J. Aruba since 1979 Moderator Join Date: May 2007 Location: eagle beach alto vista chapel arashi beach amsterdam manor beach bar LePonderosa or Gold Mine Ranch about 30' off shore @ eagle beach..ahhhh Posts: 4,203 Images: 40	i just spoke with mike at custoer service and he guaranteed to me that avis everywhere has to honor a confirmed reservation that being said he told me to call another customer service number after 8:30 central time tomorrow CALL tomorrow 800 352 7900 give them your confirmation number give them the name of the aruuba avis manager LIDIA POURIER and stand firm in iinsisting that the rate is honored let's see how we do acting as a unified body andrea __________________ Aruba Jan 21 for 2 weeks!

04-23-2009, 10:51 PM	#105 (permalink)
KATH2ME Senior Member Join Date: Mar 2008 Posts: 366	Andrea, Sorry didn't read your previous writing, can't believe avis is doing this to everyone, excellent letter, hopefully this person will jump on this forum and read what people have to say, and confirmations they have ,and should be honored , such a big rental car agency, i for one am a wizard member, and I have to agree with Randi and everyone else , they don't know who they're " Messin" with, As they say " together we stand divided we fall " let us all kick some butt here , make our calls, write our letters also, hopefully they will do the right thing __________________ Kathy

04-24-2009, 10:07 AM	#106 (permalink)
ladyg2u Member Join Date: Apr 2009 Posts: 47	Avis Deals Linda Purier emailed me and stated all reservations will be rebooked. I replied that I will file a complaint and avis error is not my fault. International stated my reservation stands. I am going down fighting. New2Aruba

04-24-2009, 10:13 AM	#107 (permalink)
jjcrenza Junior Member Join Date: Apr 2009 Posts: 1	I to booked a compact for $ 85 for the week including all taxes. Well I called the customer service # above and they stated it was a clich in the system and will not honor that rate. I complained for 30 min. to two different people stating that it was not my clich and they have to honor that rate. They told me over and over again that it was a computer clich and so sorry. I told them over and over that is was not my fault and I have a confirmation # that states. I went off for a while but it is just not going to happen. I am leaving May 24th, and still have my rental through Tropic and they will bring the car to me at the airport for a total of $175 including all fees.

04-24-2009, 11:36 AM	#108 (permalink)
ladyg2u Member Join Date: Apr 2009 Posts: 47	Avis Deals Just spoke with customer service the avis in aruba is privately owned not corporatly owned that is why they can tell us they will rebook us. Customer Service was going to give me a refund after my rental but they were unable to do that because it was not a corporate avis. I can rent a compact for $175 for the week but it is the principle and I plan to tell this avis story to everyone that will listen when I arrive in aruba in 34 days.

04-24-2009, 12:00 PM	#109 (permalink)
mattnewhampshire Senior Member Join Date: Aug 2008 Posts: 137	I must be doing something wrong, I'm getting abetter price at the General Aviation than the Schlondstraat location 8/22-9/5/09 __________________

04-24-2009, 12:54 PM	#110 (permalink)
Andrea J. Aruba since 1979 Moderator Join Date: May 2007 Location: eagle beach alto vista chapel arashi beach amsterdam manor beach bar LePonderosa or Gold Mine Ranch about 30' off shore @ eagle beach..ahhhh Posts: 4,203 Images: 40	i just got off of the phone with avis corporate customer service supervisor "kathleen" she told me the same since the avis in aruba is privately owned and not corporate owned there is nothing avis corporate can do to appease us that got the royal "rodgering" by avis in aruba she apologize profusely and said avis corp will run a thorough investigation but it will have no consequence to our reservations in other wordsn (mine)......we are at the mercy of avis in aruba and their price scams andrea __________________ Aruba Jan 21 for 2 weeks!