Community Forum

ladyg2u · 05-13-2009, 12:41 PM

Lidia will reply back to you. I think randi they want to give you a hard time because of the time of travel is during high season. this is just my opinion.
not fact.

Randi · 05-13-2009, 12:53 PM

ok, latest update is as follows:

Spoke with a supervisor of Customer Service and he said that they can not NOT honour my confirmation. He said that the confirmation must stand. He is going to do some further investigation and will advise me. I sent him the email exchanges for his review.

I will keep you all informed........

BTW, Lidia did email me back (see one of my earlier postings as I put her response on the BB) and told me that the reservation was canceled but it actually has not been canceled.

*Arubalisa* · 05-13-2009, 01:30 PM

Quote:

Originally Posted by Randi

David,
How did you get email verifications from Nixon and Lidia?? Did you book online with Aruba Avis or did you contact them directly?

Please advise as I just emailed Lidia?
Thanks!

Curious myself.

Dh emailed Lidia late Friday and as of yet has not received a response.

Truthfully he is not expecting one.

What a way to run a business...

Retagger · 05-13-2009, 02:14 PM

I rented the Suv via the regular Avis website. I emailed both Nixon and Lidia to confirm my reservation and the price. They both responded back to me within a few days stating that my reservation was confirmed and my price would be honored.

Regards,
David

swagmaster · 05-16-2009, 07:02 PM

Can anyone share if they have picked up yet at General Aviation? was there a shuttle? How inconvenient was it to pick up there? Also, what are the email addresses to send to to confirm pickup and prices?

Retagger · 05-18-2009, 04:29 PM

We just got back from Aruba last night and we miss being there already.

We returned our rented SUV back to the airport Avis (We picked up the vehicle at General Aviation). We encountered no problems. I was presented the bill for $131.00 for a rental for ten days. The price included all taxes and fees.

No complaints from me regarding Avis...

Regards,
David

*Arubalisa* · 05-18-2009, 05:03 PM

Quote:

Originally Posted by Retagger

No complaints from me regarding Avis...

Regards,
David

I extremely pleased that someone was able to get Avis to stand by their pricing. Our emails to Lidia Pourier go unanswered.

ladyg2u · 05-18-2009, 08:33 PM

Quote:

Originally Posted by Retagger

I am getting the rental at General Aviation. The manager told me that a shuttle will take us from the airport office to the aviation site.

Glad you are back cant wait to read your trip report.
Lidia Pourier 002 97 587-7202 lpourier@avis.aw

Welcome Home

swagmaster · 05-19-2009, 09:02 PM

Anyone have the AVIS contact info/email?

Retagger · 05-19-2009, 10:22 PM

Contact information: Lidia Pourier 002 97 587-7202 lpourier@avis.aw

Good luck. Be persistent with them and they will honor your reservation or maybe I was just lucky...

Regarding a shuttle from the airport Avis to General Aviation - Upon my arrival, I was originally told that I would have to take a taxi at my own cost. I stated to her in a nice firm way, that I was told via email, that I would driven to General Aviation from the Airport.

The bottom line - we were driven to General Aviation by an Avis worker.

Regards,

05-13-2009, 12:41 PM	#201 (permalink)
ladyg2u Member Join Date: Apr 2009 Posts: 47	Avis Deals Lidia will reply back to you. I think randi they want to give you a hard time because of the time of travel is during high season. this is just my opinion. not fact. Share Share this post on Digg Del.icio.us Technorati Twitter Share Post on Facebook

05-13-2009, 12:53 PM	#202 (permalink)
Randi Senior Member Join Date: May 2007 Posts: 1,483 Images: 9	ok, latest update is as follows: Spoke with a supervisor of Customer Service and he said that they can not NOT honour my confirmation. He said that the confirmation must stand. He is going to do some further investigation and will advise me. I sent him the email exchanges for his review. I will keep you all informed........ BTW, Lidia did email me back (see one of my earlier postings as I put her response on the BB) and told me that the reservation was canceled but it actually has not been canceled. Share Share this post on Digg Del.icio.us Technorati Twitter Share Post on Facebook __________________ Randi Next Aruba trip in

05-13-2009, 02:14 PM	#204 (permalink)
Retagger Senior Member Join Date: Dec 2007 Posts: 215	I rented the Suv via the regular Avis website. I emailed both Nixon and Lidia to confirm my reservation and the price. They both responded back to me within a few days stating that my reservation was confirmed and my price would be honored. Regards, David Share Share this post on Digg Del.icio.us Technorati Twitter Share Post on Facebook __________________ David http://david-letts.artistwebsites.com/ http://www.casadearuba.com

05-16-2009, 07:02 PM	#205 (permalink)
swagmaster Member Join Date: May 2007 Posts: 59 Images: 1	Can anyone share if they have picked up yet at General Aviation? was there a shuttle? How inconvenient was it to pick up there? Also, what are the email addresses to send to to confirm pickup and prices? Share Share this post on Digg Del.icio.us Technorati Twitter Share Post on Facebook

05-18-2009, 04:29 PM	#206 (permalink)
Retagger Senior Member Join Date: Dec 2007 Posts: 215	----Avis Update ---- We just got back from Aruba last night and we miss being there already. We returned our rented SUV back to the airport Avis (We picked up the vehicle at General Aviation). We encountered no problems. I was presented the bill for $131.00 for a rental for ten days. The price included all taxes and fees. No complaints from me regarding Avis... Regards, David Share Share this post on Digg Del.icio.us Technorati Twitter Share Post on Facebook __________________ David http://david-letts.artistwebsites.com/ http://www.casadearuba.com

05-19-2009, 09:02 PM	#209 (permalink)
swagmaster Member Join Date: May 2007 Posts: 59 Images: 1	Anyone have the AVIS contact info/email? Share Share this post on Digg Del.icio.us Technorati Twitter Share Post on Facebook

05-19-2009, 10:22 PM	#210 (permalink)
Retagger Senior Member Join Date: Dec 2007 Posts: 215	Contact information: Lidia Pourier 002 97 587-7202 lpourier@avis.aw Good luck. Be persistent with them and they will honor your reservation or maybe I was just lucky... Regarding a shuttle from the airport Avis to General Aviation - Upon my arrival, I was originally told that I would have to take a taxi at my own cost. I stated to her in a nice firm way, that I was told via email, that I would driven to General Aviation from the Airport. The bottom line - we were driven to General Aviation by an Avis worker. Regards, Share Share this post on Digg Del.icio.us Technorati Twitter Share Post on Facebook __________________ David http://david-letts.artistwebsites.com/ http://www.casadearuba.com Last edited by Retagger; 05-19-2009 at 11:51 PM.