AVIS Aruba

[Andy AVIS]

Good morning Folkes,

First of all, Thank you for loving Aruba so much!
The best way of seeing the island is by renting a car.
Don't worry about getting lost. The island is only 19 miles long and 6 miles across. The minute you hit water....you simply turn back!

[prissyelliemerry]

Would like to lease a jeep for a tool around the island. What does a person need to qualify for the lease and how much/

[Andrea J.]

contact AVIS by private message
and inquire.

there are many different car rental agency on island.
check further down the "getting around on aruba" category and see your choices.

andrea

Originally Posted by prissyelliemerry

Would like to lease a jeep for a tool around the island. What does a person need to qualify for the lease and how much/

[mikecrav]

First of all, check out the pics of the car they rented us.

The customer service at AVIS in Aruba is just horrible. They make you sign a BLANK credit card skip if you turn down insurance. And if you complain about it, you get assigned a rust bucket with over 66,000 miles on it - like we did.

We have a one year old and this car is not safe. It started raining on the way to the hotel. First we got lost because they ran out of maps at AVIS. Then I could not see out of the windshield because the wiper blades are so old.

When I expressed my concern to the AVIS rep, she said, "You're renting the car not buying it." What? AVIS' slogan is "We're in the business of treating people like people." That message definitely didn't make it to Aruba.

[Andrea J.]

welcome to the aruba.com community forum

sorry to hear of your auto avis troubles

did they replace the windshield wiper(s) ?

other than windshiled wiper issues and no map was the vehicle usable?was the problems-photos were only cosmetic (except for the wipers?)

Originally Posted by mikecrav

First of all, check out the pics of the car they rented us.

The customer service at AVIS in Aruba is just horrible. They make you sign a BLANK credit card skip if you turn down insurance. And if you complain about it, you get assigned a rust bucket with over 66,000 miles on it - like we did.

We have a one year old and this car is not safe. It started raining on the way to the hotel. First we got lost because they ran out of maps at AVIS. Then I could not see out of the windshield because the wiper blades are so old.

When I expressed my concern to the AVIS rep, she said, "You're renting the car not buying it." What? AVIS' slogan is "We're in the business of treating people like people." That message definitely didn't make it to Aruba.

[mikecrav]

No, they didn't replace anything. The people at AVIS could literally care less.

And the issues are not purely cosmetic. The entire car is a rust bucket. I don't mind driving around an older car, just the fact that every piece of it is ready to fall off is the issue.

[Andrea J.]

if you are extremely unhappy with the vehicle, try dealing with avis again.
their main office is on the road that leads toward madam janette, go past the chinese grocery store and follow a bit further and it is on the right.

since you are still on island......try speaking with the supervisor or whoever is in charge and seeing if the matter can be rectified.