Aruba Beach
Results 1 to 10 of 10
Like Tree1Likes
  • 1 Post By Mr. Ratt

Thread: Divi/Tamarijn complimentary shuttle

  1. #1
    Senior Member Karen Lutzker's Avatar
    Join Date
    May 2007
    Location
    The beaches and the sea
    Posts
    474

    Divi/Tamarijn complimentary shuttle

    Not sure if this was mentioned or not, but if you are staying at Divi Village, there is a free golf cart that holds 6 to 8 persons that will bring you over to Alhambra Casino shopping area. It will even bring you over to the Divi or Tamarijn (yes, it is Ok to go over there and people watch or even see the shows and you can purchase drink or dinner tickets at either resorts front desk) The golf cart will even take you over to Casa del Mar for a wonderful dinner at their signature restaurant Mathews Beachside and will even take you over to Manchebo Beach resort for their French Steak House Restuarnt. Or, you can take a cab or bus into the town of Orjanstad for their great restaurants or shoping. Lots to do and enjoy in Aruba .
    http://www.cayenaweddings.com
    Aruba's First Destination Wedding Planner
    Specialists in Wedding Coordination and Vow Renewals

  2. #2
    Aruba since 1979
    Moderator
    Andrea J.'s Avatar
    Join Date
    May 2007
    Posts
    29,908
    i was unaware that the DIVI tram/shuttle will bring folks over to the CDM. isn't that a hoot that they cater to folks by driving outside of their "divi circle?"
    i have seen them too up the road towards the grocery stores, but never cross the road to actually get right to the grocery stores.
    Quote Originally Posted by Karen Lutzker View Post
    Not sure if this was mentioned or not, but if you are staying at Divi Village, there is a free golf cart that holds 6 to 8 persons that will bring you over to Alhambra Casino shopping area. It will even bring you over to the Divi or Tamarijn (yes, it is Ok to go over there and people watch or even see the shows and you can purchase drink or dinner tickets at either resorts front desk) The golf cart will even take you over to Casa del Mar for a wonderful dinner at their signature restaurant Mathews Beachside and will even take you over to Manchebo Beach resort for their French Steak House Restuarnt. Or, you can take a cab or bus into the town of Orjanstad for their great restaurants or shoping. Lots to do and enjoy in Aruba .

  3. #3
    Senior Member Arubalisa's Avatar
    Join Date
    May 2007
    Location
    Any Aruba beach...
    Posts
    13,177
    Okay, I will have my say on this subject Just my opinion and not that of the moderator.

    According to the Tamarijn website:

    "How far away are the resorts from each other?
    The Divi Aruba and Tamarijn Aruba are separated by a stretch of beach. The walk takes about 5 minutes. Free shuttle service, using golf cart-like vehicles, is available. It runs between the two resorts, the Casino and The Links at Divi Aruba golf course approximately every 15 minutes."


    I could not verify with more than two people, one Tamarijn employee and one driver, so those are my only sources, but this is what I was told.

    The Alhambra Casino, owns and runs the shuttle.

    The Aruba Beach Club and Casa del Mar, again according to what I was told, pay to have the shuttle service provided for their owners to be able to get over to the Alhambra.

    There is a separate network for the shuttle with separate stops, which runs from the Divi Village to Divi, Tamarijn, Dutch Village etc. Not all shuttle stops, such as at the Tamarijn are at the lobby.

    The Manchebo was not mentioned in the conversation. I would venture to guess that compensation to the driver of the shuttle may get you to Palm beach if the battery was full Maybe an exaggeration but use your imagination.

    At the Tamarijn after waiting 40 minutes one Sunday for the shuttle, and FIVE radio calls to the driver, we gave up. One of the Tamarijn employees flat out stated,
    "The shuttle is a privilege provided by the resort and not a right. If the shuttle was not provided you would HAVE TO walk."
    Dh and I walk on any given day anywhere between 1.5-2.5 miles here at home for exercise so it was not that we could not physically do it, but in the heat of the day, without the proper walking shoes we chose not to walk.

    At Christmas time, around dinner time we have sometimes had to wait for the shuttle upwards 30 minutes. This I can understand when the resorts are full/sold out. During low season, at 2 pm when the resorts are far from sold out, imo, this is unacceptable. The resort either wants to offer the amenity or they do not. If you do not want to offer it, stop listing it as an amenity and provided shuttles for handicapped and of course to the casino only. If you ARE going to offer it as an amenity, then equip it and staff it properly.

    Not to say we will never stay at the Tamarijn again, because where we stay is dictated by our budget, this is one of a few reasons why we will consider other choices for our next accommodation in Aruba.

  4. #4
    Senior Member hatteras's Avatar
    Join Date
    May 2010
    Location
    Boca Catalina, Arashi Beach Manchebo Beach, Eagle Beach
    Posts
    1,083
    I have had mixed success with the Divi shuttles. There have been many times that we have encountered a shuttle within a minute or so when we were walking around Divi Village. They most always stop and ask us if we want a ride. Sometimes we aren't walking far and decline the offer. Once we moved to Manchebo upon checking out of Divi Village, and they took us and our luggage all the way over to Manchebo. There have been many times that we've taken the shuttle to the last stop across from the grocery stores. Sometimes we have had to wait on the way back, and sometimes it has been right there when we get back to the stop. On our last trip in Feb. we never saw a shuttle on the way back until we got to the lobby at Divi Village. It was a long, hot walk. Usually if we are getting a lot of groceries we just take a taxi back, but we on this day we were shopping at the flea market, which, ofcourse, meant a longer walk.
    Almost every time we eat at Pizza Bob's we see the Divi shuttle making the rounds several times during the evening, bringing folks to dinner. It stops right in front of Pizza Bob's and cuts through a path between the bushes at Alhambra on the way back. I agree with Lisa in that you never know where it is going to be when you need it. They often get very busy with guests checking in and out. It can be a huge help or it can be a hassle. Overall, we have had more success with it than issues.
    Last edited by hatteras; 08-04-2012 at 05:48 PM.

  5. #5
    Senior Member Arubalisa's Avatar
    Join Date
    May 2007
    Location
    Any Aruba beach...
    Posts
    13,177
    Quote Originally Posted by hatteras View Post
    There have been many times that we've taken the shuttle to the last stop across from the grocery stores. Sometimes we have had to wait on the way back, and sometimes it has been right there when we get back to the stop. On our last trip in Feb. we never saw a shuttle on the way back until we got to the lobby at Divi Village.
    I spoke to a woman this last trip who was staying in building 2400, next to last building on the property. Though she was not elderly, it was apparent she was not up to walking the distance from the building to the buffet for breakfast and lunch daily.

    She said that the lack of consistency with the shuttles would make her think twice about returning as well, unless she would be guaranteed a building closer to the lobby.

  6. #6
    Senior Member glynis's Avatar
    Join Date
    Jun 2012
    Posts
    162
    Its a good point you can always email the Tam/Divi's and ask for the block you wish to be in,I have always done this and they always give us the same block/room..Personally we have never had a problem with the shuttles ,The drivers usually contact each other if you want to go to Windows or Mulligans and we have never waited long .This is in September time, and I am disabled so I cant walk very far .So I am more than happy they have this service ,sometimes people are unlucky and have a bad experience . Our travel brochures in the Uk say the shuttle goes Tamarjin Divi Golf and Divi and Divi Village only.

  7. #7
    Senior Member Mr. Ratt's Avatar
    Join Date
    May 2007
    Posts
    707
    Ahhh, the Tam/Divi shuttle... Let's see. The vast majority of the time, it's pretty good. Occasionally, there can and will be major glitches.
    Generally the worst the Lady and I have had to deal with is waiting an extended period of time, and just as the shuttle pulls up, a group of of people will often wander or stagger up and just push their way onto the seats, leaving anyone that has been there a while (a) angry and (b) often stranded for another 15-20 minutes... generally because the drivers are hanging out at the Alhambra or the Subway...

    It's cold comfort and of no help to find out that the shuttle is apparently owned and operated by the Alhambra, considering the drivers that wear the red shirts (Alhambra employees) can be and generally are pretty surly and downright rude. Case in point... last April, when staying at the Divi Village, we caught the shuttle coming back from the Alhambra. Now, there was another lady in the shuttle with us, who asked the driver to let her off not at a regular shuttle stop and he had no problem doing that. Then when the Lady and I requested VERY POLITELY to be let off the shuttle at the stop lights (end of Druif Beach by the watersports shack in the Tamarijn) the driver outright refused to let us off, telling us we HAD TO GO to the lobby of the Tamarijn, so we asked if he could drop us at the Divi Village instead. Well, that just upset the driver to no end, and he said we had to go to the Tamarijn, no choices, he didn't go to the Divi Village.
    Real nice. And then to make things even more ludicrous, while climbing the stairs to our room at the Divi Village, who goes whizzing by in the cart we were just ejected from? Mr. Ignorant driver guy from the Alhambra.

    To make life simple ladies and gents, since there is such a sense of grief regarding the shuttle, why don't we (that is, those of us who have actually been affected by this) copy some or all of these notes and send them to the Alhambra, the Divi and the Tamarijn. It is honestly the only way something like this will get dealt with. If it's an issue, take it to someone that can do something about it, don't keep complaining amongst our/yourselves... all that does is build resentment and create unhappy customers. And we've all seen more than our share of letters from unhappy people.

    It truly does beg the statement... if you don't like it, go elsewhere... doesn't it? After all, no matter what our budget might be, we ALL have a choice in where we stay, longtimers, repeat customers or not. We all have to remember, WE'RE GUESTS ON THEIR ISLAND, whether we're paying a premium to be there or not.

    And paying a premium doesn't give anyone the right to expect anything more than any other customer/client/tourist.
    Mr. Ratt
    "It's not having what you want, it's wanting what you've got..."
    Aruba.... May 12, 2018... 3pm at the Tamarijn, see you there.
    http://www.heyoka-healing.com




  8. #8
    Senior Member Arubalisa's Avatar
    Join Date
    May 2007
    Location
    Any Aruba beach...
    Posts
    13,177

    Arrow

    Very well said Mr Ratt.

    It is unfortunate that you were frustrated as well. I am surprised that the driver did not at least tell you that he could take you to the Tamarijn lobby and then you could walk the short distance to the "shuttle station" for the Divi Village locations. It is in the parking lot across from building 1300.

    I have discussed the issues following our recent trip with our travel agent at MCM Tours and he was very disappointed to hear about the issues, of which this was only one, but of course pleased that I had shared the information with him. Where the info goes beyond there, besides to his future clients, I do not know.

    I thought I had remembered in the past during check out, receiving a survey to be filled out and mailed from home. We had no such form this trip.

    I have all of my notes together for my trip report, just need to sit down and compile everything together. MCM Tours encouraged me to share our experience with others so that they know what to expect.

    Communication among the Divi and their employees does not seem to be the best either according to the conflicting information as being given out about the Dutch Village swimming pools. I heard a "new one" today. The front desk told Tamarijn guests they could use all the Dutch Village pools except the one with the fence around it. It is not like the fence can keep anyone out. There is not even a gate, you just need to walk around the side of the pool area to see the opening.



  9. #9
    Senior Member Mr. Ratt's Avatar
    Join Date
    May 2007
    Posts
    707
    Just to let those with a continued concern know, this thread has been noted to the powers that be at the Tamarijn and the Divi. With any luck, the boundaries will be set, the confusion will end and all will be well in my personal paradise once again...
    Mr. Ratt
    "It's not having what you want, it's wanting what you've got..."
    Aruba.... May 12, 2018... 3pm at the Tamarijn, see you there.
    http://www.heyoka-healing.com




  10. #10
    Senior Member Arubalisa's Avatar
    Join Date
    May 2007
    Location
    Any Aruba beach...
    Posts
    13,177
    Thanks Mr Ratt. Hopefully someone is listening. If this past stay at the Tamarijn had been our first, it would be unlikely that we would go back.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

Search Engine Optimization by vBSEO