Cant help you on the key bt I would bet they do. Im sure it happens all the time. As for being frantic, calm down. Think about it, you lost your keys in Aruba. It will all turn out ok! I know easy for me to say the worst that can happen is you have to sit at the pool for a while until they get a new set Hope all turns out well!!!!
We went over this morning - they charged us $ 260.00 to re-key the car. We went to Lindas for some blue berry pan cakes- came back to the Surf Club & found the keys in the camera case.I know it was DH who did that!! Took the keys back to the car place & got the money refunded!!
Whew!! Off to the hot tub - then maybe dinner at Tony Romas!!
I cant believe that a rental company didn't have another set of keys and charged you $250 to re-key the car.You said that they gave you your money back when you brought back the key.Something doesn't sound right.Glad everything worked out enjoy the rest of your vacation.Put the key on the counter when you get to your room so that you both will know where it is.