This post is intended to assist folks who will be renting a car on the island. For over 7 years, we have rented cars several times a year. We own property on the island and the management and owners of the rental car firm...Royal Car Rental...know us and our property. This past summer we rented a car for just over 3 months. A security deposit was taken on a CC. During the period we hade the car I paid them every couple of weeks in cash. The cars we received were not in really good condition. At the end of our stay I stopped at their office to pay off the balance before departing. I was advised all was looked after. During the period I had the car, I made payments in cash and they noted the payment on the rental contract. The more payments the less legible it became.
Upon our return home we had assumed all was OK. Upon trying to use our CC we were declined. A call to the CC Company showed that Royal had processed a large payment in excess of $800 more than was owed. We have been unable to resolve this with the CC Comany and Royal emailed a statement that did not show all the cash payments we had made.
The purpose of this post is to warn those renting to read the contracts fine print and get a seperate receipt for each and every payment.
After 7+ years and many rentals........so long Royal!!!!!!!