We rented the Vitara from 6/19 - 6/26. We arrived at the airport and asked for directions for Genral Aviaition. I was told that someone would be happy to bring a car over for me, and save me the trouble. So far so good!
My original rate was:
Base Rate: 6 day(s) , 20 hour(s) 44.00 USDTaxes & Surcharges:42.81 USDApproximate Total 86.81 USD
I was then told that they have a $10 per day additional surcharge for the private airport, and it could not be waived. I was not going to argue, and will instead lodge a complaint with AVIS followed by a credit card dispute.
PS: the Vitara was in very bad condition with dents, scratches, and the windshield ready to pop out.
Has anyone else had a problem with Avis honoring their reservation?
I will return to Aruba on September 14th and I will write about my experience as to whether my confirmed price was honored.
I recently checked my reservation on line and found that the reservation had been changed, without my permission or knowledge, as a $10.00 per day service charge wad added for picking the Suv up at General Aviation. (This surcharge was not on my original email confirmation).
Hopefully, all will go well and Avis will honor my original confirmation before they changed it in their system. (I do have my original confirmation without the recently added surcharges.)