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Thread: Automated Passport Control - New Kiosks at Aruba Airport in U.S. Customs

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    Senior Member ~Amy~®'s Avatar
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    Automated Passport Control - New Kiosks at Aruba Airport in U.S. Customs

    Automated Passport Control - New Kiosks at Aruba Airport in U.S. Customs-harlow_1407427937_msp-kiosk.jpgWe already have these installed at the Minneaplis Airport in customs and were able to use them in August when we flew back from Italy. Hopefully these will speed up the customs process when departing from Aruba. They should be in place at the Aruba Airport sometime in Dec. 2014.

    More information at the following link and it also lists the airports who currently have the kiosks already in place.
    Automated Passport Control: http://www.cbp.gov/travel/us-citizen...rt-control-apc


    I attached a photo and article of the new machines in Minneapolis below the Aruba info.


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    ORANJESTAD – Aruba Airport Authority N.V. (AAA) is proud to announce the purchase of Automated Passport Control (APC) kiosks for the U.S. pre-clearance facility at Aeropuerto Internacional Reina Beatrix. Provided by Vancouver Airport Authority, BorderXpress, these APC kiosks will dramatically improve the customs clearance process for U.S. bound passengers beginning in December 2014.
    With the introduction of Automated Passport Control kiosks at Aruba Airport, the waiting times for US bound passenger can be reduced significantly compared to the typical CBP primary inspection process, lowering operating costs and improving the customs experience for US bound travelers. In Aruba, BorderXpress APC kiosks will be available to all U.S .passport holders and U.S. Lawful Permanent Residents (LPR), Canadian passport holders and all Visa Waiver travelers with Electronic System for Travel Authorization (ESTA) from 38 countries not requiring U.S. entry visas, including the Netherlands, Australia, Japan, Germany and the United Kingdom.
    Instead of filling out a declaration card and taking travel documents to a Customs and Border Protection (CBP) officer, eligible passengers choosing to use APC can proceed directly to a self-service kiosk within Aruba Airport’s CBP area. Travelers will follow the on-screen instructions to scan their passport, use the touch screen to answer the customs declaration questions, receive a receipt confirming their information, and proceed to baggage claim within international arrivals. Before exiting the CBP area, travelers will only have to show their receipt to the CBP officer to finalize processing. This service is available at no cost to the traveler and does not require pre-registration.
    President & CEO of Vancouver International Airport, Craig Richmond, expressed YVR’s enthusiasm for partnering with Aruba Airport on this venture, saying: “As an airport, we understand the importance of implementing innovative solutions to help passengers get to their destinations quickly, efficiently and safely. Working with Aruba Airport is a unique and exciting opportunity for us to bring our BorderXpress Automated Passport Control solution and pre-clearance expertise to locations outside of the U.S. or Canada and improve the border clearance process for international travelers.”
    The CEO of Aruba Airport Authority, James Fazio, strongly believes that adding APC kiosks will benefit all US bound passengers, and allow US CBP in Aruba to streamline their enforcement processes: “This is the first step in a much larger project that will conclude in the coming years to stream line the passenger flow at the airport. This strategic purchase will benefit the nearly 60% of total departing passenger bound for US destinations from Aruba by reducing wait times at US CBP pre-clearance and ultimately facilitate a more positive outbound passenger experience”.


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    Article about the new passport kiosk readers at MSP Airport: http://www.startribune.com/local/blogs/270339901.html


    Photo of the new kiosks:
    Last edited by Andrea J.; 10-25-2014 at 07:27 AM.
    ~Amy~® - 35th trip to Aruba: New Years Eve 2017/2018 -- Zihuatanejo, MX: March 2018 -- Ireland: June/July 2018 -- 36th trip to Aruba: Sept. 2018




  2. #2
    Senior Member act1966's Avatar
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    We have these in Montreal and Toronto when returning to Canada (and Vancouver, I think). They definitely speed up the lines but then Canada Customs, in their infinite wisdom, set up three checkpoints after the automation to review the custom cards, passports and ask questions - they even had a check point the right at the plane exit when I flew home from France a few weeks ago. It's inane.

    I hope Aruba doesn't follow the CDN model!

  3. #3
    Senior Member ~Amy~®'s Avatar
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    Quote Originally Posted by act1966 View Post
    We have these in Montreal and Toronto when returning to Canada (and Vancouver, I think). They definitely speed up the lines but then Canada Customs, in their infinite wisdom, set up three checkpoints after the automation to review the custom cards, passports and ask questions - they even had a check point the right at the plane exit when I flew home from France a few weeks ago. It's inane.

    I hope Aruba doesn't follow the CDN model!
    Ugh!

    We didn't have that at MSP. We just followed the instructions at the kiosk and then handed our receipt to the customs officer and all was good. Not sure how much faster it was since people aren't familiar with the kiosks yet (could be some passenger trial and error) and we were one of the first ones off the plane so not sure how long it took for others.
    ~Amy~® - 35th trip to Aruba: New Years Eve 2017/2018 -- Zihuatanejo, MX: March 2018 -- Ireland: June/July 2018 -- 36th trip to Aruba: Sept. 2018




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    Senior Member act1966's Avatar
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    ~Amy~® - it'll get faster. I remember the first time I encountered one in Montreal and it was like the first time I used an ATM (decades ago). Everybody around me was baffled as well and touching the screens like they might explode. But now all the frequent fliers whip right through... you can tell the not-so-frequent-fliers because they stand at the bottom of the escalators in total confusion while the business travelers run around them to get to the automated kiosks.

    It's hilarious who the provider is (Vancouver) but it went to the US terminal; the Canadians still have to line up at the other terminal.

    Where's Aquaman?!? "Only in Aruba..." LOL

    I know, I know... meeting the demand.

  5. #5
    Senior Member ~Amy~®'s Avatar
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    That's how I go through TSA security at U.S. airports - always get in line behind the business travelers (and I am one of them) because they're faster.

    I thought the photo it took of me and my husband was hysterical - the looks on our face as we're saying "I think it's taking our photo now" are priceless! LOL! Even the Customs Agent told us "nice photo". LOL!
    ~Amy~® - 35th trip to Aruba: New Years Eve 2017/2018 -- Zihuatanejo, MX: March 2018 -- Ireland: June/July 2018 -- 36th trip to Aruba: Sept. 2018




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    Senior Member act1966's Avatar
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    LOL... I wonder how many people ask to have the photo taken again? The new DMV.

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    Senior Member danadog56's Avatar
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    ok, we will see how it goes on this trip....tnx for info !!!
    ARUBA....HOME AWAY FROM HOME

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    Senior Member ~Amy~®'s Avatar
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    Quote Originally Posted by danadog56 View Post
    ok, we will see how it goes on this trip....tnx for info !!!
    It won't be available in Aruba until sometime in Dec. 2014.
    ~Amy~® - 35th trip to Aruba: New Years Eve 2017/2018 -- Zihuatanejo, MX: March 2018 -- Ireland: June/July 2018 -- 36th trip to Aruba: Sept. 2018




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    Senior Member act1966's Avatar
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    Quote Originally Posted by ~Amy~® View Post
    It won't be available in Aruba until sometime in Dec. 2014.
    I'm sure we can get somebody to say, "It'll be there in ten minutes..."

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    Senior Member arubabob's Avatar
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    Man I hate that. I cant use the self checkout at the grocery store either.

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