This is first time posting and I am glad there is a forum like this. I have been coming to Aruba with my mother and nephews for about 13years now. We love this island and never had a problem until Monday, July 12th. My nephew who is 11 years old had to go to the bathroom really bad, we discovered that the bathroom facility was locked up and the place that ran it were not around. The people that run the rental of the beach chairs, beach awnings and that fly infested restaurant said we could use their bathroom for 50 cents. We waited and waited and waited. My poor nephew could not hold it any longer and went on himself... come to find out that even though they had two bathrooms they only had the key for one and a worker was in there taking a crap.. excuse the graphic nature and he would even answer as the other workers bang on the door. The bathroom reminded me of an outhouse. It was surrounded by flies, mosquitoes and a metal rusted grate that surely a small child could be seriously injured by. When we finally got in the bathroom, we were told we could not put toilet paper in the toilet because it would stop it up. Place it in the garbage can. How disgusting is that!!!! Germs and flies everywhere
The people were so rude to my mother as she discussed her displeasure in the condition.
Why isn't Aruba tourism involved in this beach! There should be a free bathroom facility, clean and available to all. At least 5 De Palm tour buses came through to snorkel. It is appalling, Do they expect people to urinate and crap in the water.
Any suggestions on who I can complain to?