Tropical Storm Matthew
Last Updated: 9/28/2016 2:30 PM ET
Due to impending weather forecasted to impact the Caribbean, we will waive change/cancel fees and fare differences for customers traveling on Wednesday, September 28, 2016 through Friday, September 30, 2016 to/from the following cities:
- Aruba (AUA)
- Barbados (BGI)
- Grenada (GND)
- Port of Spain, Trinidad and Tobago (POS)
- St. Lucia (UVF)
Customers may rebook their flights for travel through Thursday, October 6, 2016 prior to the departure of their originally scheduled flight. Customers with cancelled flights may opt for a refund. Original travel must have been booked on or before Wednesday, September 28, 2016.
To rebook travel or request a refund online, click here. If you are already checked in for your flight, please call us at 1-800-JETBLUE(538-2583) for assistance with rebooking or a credit.
Customers are encouraged to check the status of their flight online prior to leaving for the airport. Customers with web-enabled mobile devices may check the status of their flight at mobile.jetblue.com.