Please be aware that MCMtours.com is nothing but trouble. We went to
Aruba in Feb. our 5th time there and got a good deal with Mcmtours.com, That's the only thing we got!!! Bad news all around and had nothing but trouble with all they set up for us. Sadly I wrote to them just to say we weren't please with them, but still had a good time anyhow. Figuring they would at least say sorry. But nothing! Not even a hello, sorry for your trouble, but we've never had any problems or what have you. So I thought I should worn people to stay away from that company.

I usaully only read the message boards an don't respond bu I feel I need to. I have used MCM Tours two times. They have been wonderful. I am sorry you had a poor experience. What was the problem exactly.You should not warn people to stay away from something unless you can explain yourself. I recently used them to book my May trip. I have never had a problem. Staff was very friendly, answered my many questions, and I always get the cheapest quotes from them. They can't improve their business unless you contact them and explain yourself. Hope you have a better experience with the next travel agency you use.

Jennifer, I am sorry you were not pleased with MCM Tours. I have used them three times and each time has been great. They were considerate, knowledgeable, and very patient with me. They always answered my questions and all reservations were correct. I researched many companies on the web but have found MCM Tours to have the best deals.I usally do not respond to posts but I was wondering why the experience was terrible. I am glad that you did have a good time in Aruba but was hoping you could elaborate on your MCM experience. Thanks.

Jennifer
VERY SHOCKING
I have used MCM the last 4 years in a row
and had nothing but but pleasent experiences
with them. They are ALWAYS the cheapest in
pricing and VERY VERY pleasent. Lisa is right
you should be more detailed as to went went wrong.

I HAVE USED MCM TOURS 3 TIME NOW AND NOT 1 PROBLEM. THE STAFF IS GREAT EVEN THOU I ONLY USE AMY WHO WORKS THERE. SHE WONDERFUL. AND THANK GOD. WHAT WAS YOUR PROBLEM ANYWAY? PLEASE EXPLAIN WHAT HAPPENED.

Lisa - one reply says 2 times the other says 3 times

>>> "You should not warn people to stay away from something unless you can explain yourself."
--- Ditto. Was it trouble with flight connections? What resort? Please explain.

MCM Tours is the best - the nicest people (Phil & Amy) to deal with. They also have the best package prices to Aruba.

I'm not commenting to discourage MCM Tours, but you people want an example and I will give you one. I have used MCM Tours 4 times to Aruba and had one bad experience with an acceptable ending. A couple of years ago a booked a trip with MCM and as usual I recieved all the paperwork on time, looked at it briefly, and then into the safe until the day before travel as we drive down to Boston and do a park and fly the night before. Everything was smooth until we get to the ticket counter and when I present the tickets to the ticket agent, she can't find me in the computer or my wife, come to find out. MCM had booked out tickets for the following day to depart. Luckily there were some seats available and with the 100.00 dollar per person change fee we were off to Aruba. I had called MCM and left them a message on the answering machine at about 4:30 in the morning telling them of my displeasure and by the time I reached Aruba, 4 1/2 hours later, Amy had called and said that they had already credited my credit card the 200.00 and apologized and that was it. I enjoyed my 2 weeks in Aruba and when I got back, went online and they never credited my account. It took almost a month to get it done, but they did do it. Would I use them again? Most definately as they are usually most efficient, but they haven't been able to match or beat the prices I have gotten in the past 3 or 4 trips there. I always give them first shot, but hey, they have to make their money to, but why pay the extra? That's a couple of extra meals at El Gaucho or someplace else in Aruba.

I've always heard great things about MCM.

One wishes one knew exactly what Jennifer was trying to warn us about

*sigh*