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Old 03-12-2005, 12:25 AM
Mary
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Minivan rental

Hello everyone! 5 more day and I am there! Well I know that this may seem last minute, but, oops! I was just wondering, I have rented from Economy car rental numerous times and usually just always rent from them, but I am curious as to who you have rented a minivan from for the best rates. To me economy seems a bit high even with all my discounts. All of your imput would be very appriciated! Thank you!
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Old 03-12-2005, 10:29 AM
charles
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Re: Minivan rental

Hi Mary,

THIS IS STRICTLY MY OPINION

I urge you to look at a company that will give you recourse at the end of the rental. The more reputable the company the more recourse you have and especially if they are affiliated world wide. Why do I say this?

We see or hear discussions regarding minor dents or lack of windshield wipers, how much gas was and is in the car etc. especially when the customer has a limited amount of time to discuss the issue and the rental company has all day. In most cases, the charges go to the users credit card. In the event you contest it, it drags on and on and on. Normally these types of issues take place with the companies that gave you the great deal.

When you rent with a major company and there is an issue. You have the recourse to e-mail their headquarters and resolve it at that level.

There are some exceptions to this. There is a gentleman, I believe he is either Dutch or Belgian that has a rental company (Sorry I sdon't remember the name) He wears a white polo and blue shorts as his company unifor and this particualr guy does not have an airport office. He does a great job and clients are very faithfull to him. Perhaps the board knows him or has more information for you on him.

Just watch out for the GOOD DEAL.
Charles
arubafastphones.com
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Old 03-12-2005, 12:31 PM
judy
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Re: Minivan rental

Mivi vans very expensive, we just rented from Avis 15 days over $1,000.
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Old 03-12-2005, 04:27 PM
LS
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Re: Minivan rental

We have had good service from Jansen, also have heard good reviews about American.
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Old 03-12-2005, 07:47 PM
Dennis
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Re: Minivan rental

Charles,
I think you guy you are talking about is named Hans. His company is Tropic Rental Car. He is very nice and will take care of you. We have rented from him in the past, and always had a great experience.
Dennis
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Old 03-13-2005, 10:31 AM
Ken
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Re: Minivan rental

I just this morning rented a minivan from Hertz. $570 for a week using my AAA card.
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Old 03-13-2005, 03:44 PM
LS
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Re: Minivan rental

Tropic does not have vans- only small cars.
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Old 03-13-2005, 08:53 PM
charles
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Re: Minivan rental

Dennis,
Thanks,
I think you're right about his name. The guy is extremely customer service oriented. I admire how he handles his customers.
Charles
arubafastphones.com
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Old 03-13-2005, 10:45 PM
Mary
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Re: Minivan rental

Thank you everyone for your replies! I have emailed Hans and hope that he eamils me bak. I am sure they will on Monday. Car rental or not! I will be in Aruba! I will keep you all posted!
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