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  1. #1
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    Problem with Blackberry

    Last year i came to Aruba with my Blackberry 8830 (Verizon service). I was told by VZ that all i needed to do was put a sim card into the device, and i would get my calls, and emails in Aruba.

    When i arrived, i turned it on, and it just crashed. I couldnt get it to work at all. I called Verizon and they told me that i needed to reload the software which i couldnt do becuase i didnt have access to a laptop.

    When i came home it still wasnt working. I called VZ again, and they told me i needed to buy a new one.
    Just for the hell of it, i plugged it into the wall and charged it overnight. (Mind you, when i got to Aruba and first had the problem, the phone was fully charged.) Lo and behold, the next morning, it worked like nothing happened.

    Has anyone else had this happen? Any ideas as to how to prevent this when i return to Aruba in August?

  2. #2
    Senior Member fattypatty's Avatar
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    that happened to me once. it's a battery charging issue. if it does occur you should take the battery out and reset the operating system (a small button underneath the battery on most phones - push it in with a sharp object). do that while you have the phone wall charger plugged in. then after the phone boots up, place the battery back in and recharge.

    you can find a more detailed description online. this is a common thing with blackberries.

  3. #3
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    Thank you.
    If i reset the operating system will that negate my ability to receive emails? I am hooked into an enterprise server of my company.

  4. #4
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    This issue is related to your Blackberry hardware and software, and not to Aruba.

    So this happens/could happen back home as well.

    Carsten

  5. #5
    Senior Member Sgroi135's Avatar
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    Blackberry Curves, just remove the battery and put back in if you are having any difficulties. That "usually" solves the problem. There is no reset button on them, just a battery pull.

    I will be bringing my Sprint 8830 with me and getting a sim card! But i always travel with my laptop so, I would be able to work out any kinks if it happens!
    Decided to take down my timer!

  6. #6
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    Quote Originally Posted by Schnauzerjoy View Post
    This issue is related to your Blackberry hardware and software, and not to Aruba.

    So this happens/could happen back home as well.

    Carsten
    Thanks for the reply, except it never happened at home. And as soon as i came home, the thing worked!

    Very strange

    I did try taking out the battery and reinserting it, but that didnt work.

  7. #7
    Senior Member fattypatty's Avatar
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    you know, could it be that your battery just drained out? sometimes plugging in the charger doesn't charge it. i also heard of cases where the charge actually drained the battery instead. in such times, you have to take the battery out, plug the charger in and then turn on the phone. afterwards, put the battery back in and charge. if anything, i believe those SETAR shops would be able to help you. blackberries are being heavily promoted in aruba the last time i was there - 2 weeks ago.

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