I received s response just a while ago to my email I sent to the AHATA
I OUTLINED THE FOLLOWING;
1. Boot and their "warning"
2. Aruparking FB page and communication done in Papiamento
3.Educating the tourist vs. booting the tourist
4. Handicap parking
5. Rental car agents and their responsibilities
Dear Mrs. Otoski,
First of all, thank you so much for your time to share with us your experience with the Aruparking system. Your comments and suggestions have been taken seriously, for this reason I shared them and your contact information with the appropriate transportation authority to make sure this situation is addressed.
We appreciate very much your loyal support to our lovely island and the constructive criticism shared with us on your email; these type of feedback help us keep improving our product.
I hope that this incident does not change your perception on the level of customer service that Aruba is well known for.
Please do not hesitate to let me know if I can be of further assistance,
Vanessa Rasmussen - Lew Jen Tai, Administrative Manager, Aruba Hotel & Tourism Association
L.G. Smith Boulevard # 174, P.O.Box 542 Oranjestad - Aruba.
Tel (011) (297) 582 2607 Fax (011) (297) 582 4202 www.ahata.com