I have been thinking about this column for a while before commenting. Something that I haven't seen mentioned is her comments on the Riu fire. Several reports indicate there were no working smoke detectors to let guests know to evacuate. No matter how great you think the response was, there is no excuse not to maintain and test your fire alarm system. This column boasts an impressive response by the hotel but the first hand accounts I have read say the opposite. Such a shame that this column isnt giving a full picture and is not the straightforward commentary we have come to expect from Rona. There is also no mention of those who paid high dollar for the Riu but we're moved to The Mill. Not knocking the Mill, but it's a different experience.
We have been in the Surf Club and Playa Linda when the fire alarms have gone off. At the time, slightly annoying but thinking back, it's comforting to know they worked!