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Thread: 3/18/2020 Message from Jet Blue

  1. #11
    Aruba since 1979
    Andrea J.'s Avatar
    Join Date
    May 2007
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    absolutely folks need to pass the word of Jet Blue's treatment of their passengers/customers.
    I am disappointed in their policies.

    be well!

    Quote Originally Posted by rern73 View Post
    As Snidely said, JB cancelled flights leaving us stranded, along with 1/2 of the people at Playa Linda from the Northeast. After an hour on the phone, they rebooked us on April 1. By Tuesday the 17 we finally got an email saying that was cancelled too. Even though they had never sent an email re: our original Mar 29 flight. In the meantime we decided to be proactive and booked SWA with a stop in BWI for Mar 19. Kudos to SWA, who sent an empty plane to get folks home. They got a round of applause from the entire plane when they made that announcement. So, we are home and self quarantining for now. No one screened us off the plane in BWI or in Manchester NH, or at the airport in Aruba. Just common sense on our part. We had to cut our vacay short, but we did get to enjoy a wonderful 2 1/2 weeks in Aruba before events intervened. VERY done with JB. And that needs to make headlines!
    ​In a world where you can be anything, be kind!
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  2. #12
    Junior Member
    Join Date
    Mar 2011
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    Got an email from JB this afternoon cancelling my April 1 flight home! (We have been home for 5 days). Everyone keep this in mind when you book your next trips. Stay safe, all.
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