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I'm going next weekend and my wife broke her dang ankle and I need to ask for a floor unit since our regular unit is on the 3rd floor and that's going to be tough on her.
I sent an email to 2 different people there, Maureen and Garrit and I haven't heard back yet so I was wondering if anyone had any ideas?
Not us personally, but I have heard of others being assisted, with anything having to do with any of the Divi properties, by calling US/Canada: 1-800-554-2008
Surely seems like a reasonable enough request.
I'd called the above number earlier this week and they said that they couldn't help me with getting my two rooms near each other. They told me either email (reservation@megaresorts.com) or calling the resort would be the best way.
I ended up emailing and straightened things out that way, though it took a few days.
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