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Telefonía Celular
Cellular Phones

Your cell phone will work here but check on roaming charges. GSM phones will work in Aruba only if you have an unlocked SIM phone. Contact your local service provider before traveling to Aruba.

It is possible to rent a cell phone or purchase a SIM card right at the airport in the arrivals terminal at Setar or Digicel . A deposit and proper identification is required when renting a phone.
Repeat visitors may consider the purchase of an inexpensive cell phone instead of renting one.
Teleshops are also located in the hotel area.
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Aruba Facts

The road signs in Aruba are different from those in the US. Familiarize yourself with traffic rules and signs before driving. Roads are very slick after a rain; drive cautiously. For off-road adventure, consider renting a car with 4-wheel drive or a jeep.

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Free Wifi in Aruba
Internet Access

Free Wi-fi zones, courtesy of the Aruba Tourism Authority, are available at Eagle Beach, Mangel Halto beach, Arikok National Park, Casibari Rock Formation and Plaza Turismo. Wi-Fi is available at most hotels in public areas and rooms as well as at many “hot spots” throughout the island. For more information, please check the profile page of your resort or contact Setar at 525-1000.

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Legal Ages
Drinking age is 18. Gambling age is 18. Identification may be requested in both cases.
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Medical facilities

We have a first-class hospital just a few minutes from the hotel sector, and ALL hotels have a doctor on call 24/7. Drug stores cannot fill a prescription from a doctor who is not on the island, but will advise you on how to obtain one if necessary.

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Aruba Facts

To change florins to US dollars, divide florin amount in half and add 10%. This formula will be especially useful when shopping in supermarkets.
Exchange rate for US dollars is awg 1.77 for cash and awg 1.78 for travelers checks. (awg 1.75 at supermarkets and gas stations / awg 1.80 at shops and restaurants)
All major credit cards and travelers checks are accepted.
Some shops will not accept US $ 50 or US $ 100 due to worldwide counterfeiting. 

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There is daily bus service all along the hotel strip. Fare is US $ 2.30.
There is bus service every 15 minutes from 5:45 am until 6 pm; buses then run every 40 minutes until 11:30 pm.
The central bus station in downtown Oranjestad is located across the road from the cruise terminal next to Royal Plaza. 

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Shopping hours

Main Street opens from 9 am until 6 pm
Renaissance Mall opens from 9 am until 8 pm
Renaissance Marketplace opens from 9 am until 6:30 pm
Palm Beach Plaza opens from 2 pm until 10 pm / weekends from 2 pm until 11 pm
Paseo Herencia opens from 10 am until 10 pm / Sunday from 5 pm until 10 pm
Check with your concierge about shops at your resort

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Service Charge and Tip

The service charge at a restaurant is shared among servers and kitchen staff. If there is a service charge, a tip is not obligatory but a token amount left for excellent service is greatly appreciated.
If there is no service charge, a tip is appropriate as in the US (+/-15%).

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Taxes in Aruba

In hotels and all-inclusive resorts there is a Tourism Levy of 9.5% (Government Tax), an Environmental Levy of $3 per night and a AHATA Levy of $0.50 per night (this is only for AHATA members). Properties choose to incorporate these taxes either in their room rates, service charge or show them separately in your bill. Therefore the service charge is different for each property.  

For timeshare properties: Tourism Levy: $ 9.50 per day for a studio, $10.28 per day for a 1-bedroom suite and $11.88 per day for a 2-bedroom suite. Also an Environmental Levy is charged: $10 per STAY for a studio,$15 per STAY for a 1-bedroom suite and $25 per STAY for a 2-bedroom suite. On all purchases a 2.5%  Government Business Turn Over Tax is charged on the purchased amount.


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Happy Information Officers Aruba
Happy Information Officers

Make the Happy Information Officers your first stop for information when roaming around Aruba. The Happy Information Officers are a one-stop shop of information, staffed by friendly, professional and trained officers with extensive local knowledge. They can provide you with reliable information on attractions, activities and events, help you with any questions you may have or give you up-to-the-minute advice for your vacation in Aruba.

To ensure your access to them, the Happy Information Officers are mobile and can be found in numerous areas across the island, including the city center, the Cruise terminal and Palm beach area. You can recognize them by their sea green t-shirts featuring the happy information slogan. In addition, we also offer an Aruba tourism kiosk located at Plaza Daniel Leo straight across the renaissance entrance, at the entrance of the main street. Here you will also find a Happy Information officer ready to help.

Wherever you go, look up or visit the Happy Information Officers to help you get the most out of your stay in Aruba!

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Paid parking Aruba
Paid Parking

To enhance the parking experience in several busy areas in Oranjestad, paid parking has recently been implemented as a solution to the lack of available parking spaces. For more information on tariffs and where to buy the SmartCard please visit the Aruparking page

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To protect public health within Aruba, importers who bring pets to Aruba must make sure that they comply to local law and regulations.
The Veterinary Service of Aruba enforces the regulations on the importation of dogs and cats into Aruba.
Entry may be refused if pets arrive from certain countries or without a pre-approval issued by the Veterinary Service of Aruba.
To avoid issues and unnecessary delay at local customs due to improper documentation of your pet, or your pet being sent back to your country, always, prior to travel, contact the Veterinary Service of Aruba ( at the Department of Public Health Aruba, to make sure entry of your pet into Aruba is allowed. 

Aruba Facts

Dutch and local language Papiamento are the official languages of Aruba, but Arubans speak a minimum of four languages including English and Spanish

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