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Safe Travels To Aruba

The visitor’s guide to Safe & Happy travels to Aruba

Hello friends! The people of Aruba are so very happy to be welcoming visitors to our One happy island once again. With the “new normal” of heightened travel safety and cleanliness protocols, it is very important that our visitors and the Aruban people work together to make sure we “do it right.” The following steps and information will give you guidance to help ensure you have a safe journey to, and experience while visiting, Aruba. It will also provide more detail on the safety and cleanliness protocols, including the Aruba Health & Happiness Code certification, put in place for the health and well-being of our beloved visitors and locals. We look forward to welcoming you to our One happy island…we missed you!

Aruba’s health and safety protocols will be revisited and re-evaluated on an ongoing basis. Based on the ever-changing situation, we recommend all visitors check Aruba.com frequently for any changes to dates, markets, required procedures and more. This information is subject to change at the discretion of the Government of Aruba.

Safety steps & travel tips

  • 1 Home preparedness: Before you leave

    • Visit the websites of your airport, airline and accommodations for their updated health and safety procedures and requirements.
    • Check with your airline and accommodations before leaving to ensure you are aware of any flexible cancellation policies, if needed.
    • The Aruban government requires all inbound travellers wear a mask during their flight to Aruba. 
    • All visitors will be required to complete an online Embarkation/Disembarkation card. The process will include the requirement for visitors to provide health information 72 hours prior to departure as well as acquire mandatory Aruba Covid travel insurance, to determine if entry to Aruba is permitted.
    • For the most updated details on the arriving visitor health screening process at the Airport and government-mandated procedures for positive COVID-19 test results, click here.
    • Learn about the Aruba Health & Happiness Code certification mandatory for all tourism-related businesses.
    • Pack hand sanitiser that meets TSA requirements, and bring your mask, as it will be required in-flight.
    • While masks will not be required in Aruba, we strongly encourage visitors to have their mask handy for situations where social distancing proves difficult.

    1 Home preparedness: Before you leave

  • 2 Getting to and through the airport

    • If possible, keep windows open on the taxi ride, and follow your state’s mask protocols.
    • In addition to normal TSA procedures, there will be heightened safety protocols, so be prepared by leaving extra time.
    • Important: You will be required to show your completed and approved online ED card at check-in to be permitted to travel to Aruba.
    • Practice social distancing at check-in, security and the gate, and follow airline staff and TSA personnel instructions.
    • Have travel documents handy, and be “security-line ready” – no beverages, remove electronics, etc.
    • Please check your specific airport and airline for guidance; as in-flight service will be limited, purchase food and beverages prior to boarding.
    • Follow your airline’s regulations for social distancing and hygiene, and remember, masks are required in-flight to Aruba. (You’re on your way to Aruba!)

    2 Getting to and through the airport

  • 3 Arrival in Aruba: At the airport

    • The safety and screening procedures at Queen Beatrix Airport will be comprehensive and in compliance with Aruba’s Department of Public Health, Department of Civil Aviation and the World Health Organisation.
    • Airport measures will include a mandatory PCR test for those who have not provided a negative PCR test result prior to travel to Aruba.
    • A health screening including temperature check for those passengers who have provided a negative PCR test result prior to travel to Aruba.
    • For the most updated details on the arriving visitor health screening process at the Airport and government-mandated procedures for positive COVID-19 test results, click here.
    • There will also be social distance markers, sanitiser stations, shields and safeguards, on-site medical professionals, and more. 
    • While masks will not be required in Aruba, we strongly encourage visitors to have their mask handy for situations where social distancing proves difficult.
    • Follow airport personnel instructions, practice social distancing and use hand sanitiser when retrieving your luggage.
    • Be smart, be patient and be happy…you’re in Aruba!

    3 Arrival in Aruba: At the airport

  • 4 Getting to your hotel

    • Most car rental agencies are directly outside the airport and easy to find. 
    • Taxi lines will adhere to social distancing, and taxis will have elevated cleanliness procedures, in compliance with the Aruba Health & Happiness Code.
    • Drivers will be wearing masks and have hand sanitiser available for passengers and themselves.
    • Masks will be required until you enter your room at your place of stay.
    • Car rental agencies will clean, sanitise and disinfect all vehicles before and after each use.
    • They will also ensure social distancing for lines inside and outside the building.
    • As you explore, the Aruba Health & Happiness Code seal is your assurance the service provider meets the government’s requirements for safety and cleanliness.

    4 Getting to your hotel

  • 5 Hotel arrival and check-in

    • All of Aruba’s accommodations that meet the Aruba Health & Happiness Code criteria will display their certification seal.
    • Aruba’s major hotels and resorts have implemented cleaning protocols for luggage handling, elevator safety, housekeeping, room service, and more, based on The Aruba Hotel and Tourism Association elevated best practices and World Health Organisation guidelines. 
    • Each hotel will also have their own additional protocols from digital check-in, online payment, and digital key cards to keep within social distancing guidelines.
    • Accommodations are making your experience as enjoyable as ever, but please adhere to social distancing for the safety of your family and others
    • While masks will not be required in Aruba, we strongly encourage visitors to have their mask handy for situations where social distancing proves difficult.
    • For villas, timeshares, or private home rentals, check all procedures directly with the host prior to arrival.
    • Please have patience with our very necessary new visitor safety procedures. You may need to adjust to “island time” just a bit.

    5 Hotel arrival and check-in

  • 6 Important information while in Aruba

    • Aruba's Beaches

      • Aruba’s beaches will be open for visitors to enjoy responsibly.
      • Please practice social distancing and avoid large gatherings on the beach and in the water.
      • Hotels and resorts on the beach will manage their guests’ use of palapas and chairs, in accordance with social distancing rules.
      • Look for the Aruba Health & Happiness Code seal at all beachside food and beverage establishments.
      • Aruba’s beaches are plentiful, so explore and find a “socially-distanced” spot comfortable for you!
    • Restaurants, cafes and bars

      • Food and beverage establishments will have their Aruba Health & Happiness Code seal displayed.
      • Establishments will be adhering to social distancing rules for tables.
      • Menus will be sanitized frequently, and paper menus will be discarded.
      • Many restaurants will have a take-out and delivery option for reduced physical interaction and maximum “foodie flexibility.”
      • Service may take more time, so please be patient and enjoy Aruba while you wait.
      • While masks will not be required in Aruba, we strongly encourage visitors to have their mask handy for situations where social distancing proves difficult.
    • Tour operators & activities

      • Tour operators that service Aruba’s attractions will also be in compliance with the Aruba Health & Happiness Code.
      • Bus and Jeep tours will operate with smaller group sizes and use exacting cleanliness methods, cleaning seats and frequently touched areas.
      • Boat, snorkel and SCUBA excursions will practice social distancing seating arrangements and cleanliness flows for boarding and exiting the craft.
        Equipment will be thoroughly cleaned and disinfected immediately after each tour.
      • Arikok National Park sites and trails will respect social distancing. The park will also be regulating visitor numbers, for a more intimate nature experience.
    • Retail & shopping

      • Aruba’s retail shops will be open for business and will display the Aruba Health & Happiness Code seal.
      • Social distancing will be in effect, and the amount of patrons permitted in the store at one time will be monitored.
      • There will be measures put in place for the handling of merchandise, trying on clothing, etc., to ensure the safety of guests.
      • Hygiene measures like plexiglass partitions, sanitising stations, will also be implemented.
      • While masks will not be required in Aruba, we strongly encourage visitors to have their mask handy for situations where social distancing proves difficult.
    • Public transportation

      • Aruba has excellent public transportation that will be available for visitors to use to travel around Aruba.
      • On buses, social distancing will be in effect for all passengers and there will be signage with safety instructions as well as hand sanitizer when boarding.
      • At bus stops, please observe social distancing and practice hygiene safety measures.
      • While masks will not be required in Aruba, we strongly encourage visitors to have their mask handy for situations where social distancing proves difficult.
    • If you are feeling unwell in Aruba

      • Aruba’s medical facilities are well prepared.
      • If staying at a hotel and experiencing any concerning symptoms, contact hotel staff immediately, stay in your room and avoid contact with others.
      • Hotel staff will connect you to a medical professional for a phone consultation.
      • Aruba is COVID-19 prepared with a well-equipped diagnostic center, testing kits, and healthcare.
      • If at a villa, timeshare or home rental, stay inside and avoid interaction with others.
      • Immediately contact your host or the Medical Call Center directly at (+297) 280-0101.
      • For the most updated details on the arriving visitor health screening process at the Airport and government-mandated procedures for positive COVID-19 test results, click here.

    6 Important information while in Aruba

  • 7 Leaving Aruba: The journey home

    • It’s never fun to leave “Dushi” Aruba, but we want to make sure you get home safely!
    • Leaving your hotel, follow the policies for luggage transfer to your taxi or car rental.
    • Pack your travel-size hand sanitizer and mask in your carry-on luggage.
    • Leave extra time for check-in and security measures for international travel. We recommend arriving at the airport a minimum of three hours before departure.
    • At the airport, continue to practice social distancing and follow the instructions of airport personnel.
    • Be sure to get snacks/food and beverages at the gate prior to boarding.
    • We hope you enjoyed your stay on our One happy island and look forward to welcoming you again!

     

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