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Jul 08, 2020

Hyatt Place Aruba Airport Debuts Path Forward, Focusing on Safety and Wellbeing

Creativity, care and innovation help reimagine the hotel’s experience for guests and colleagues

Hyatt Place Aruba Airport announces its path forward to welcome back guests and customers, helping them once again experience the joy of travel. With a focus on safety first and wellbeing always, Hyatt Place Aruba Airport has recently resumed operations and is reimagining the hotel journey with new amenities and offerings. 

As an extension of Hyatt’s recently announced Global Care and Cleanliness Commitment, Hyatt is collaborating with medical experts from Cleveland Clinic and other trusted industry advisors to fine-tune reopening and operating procedures such as colleague reorientations, enhanced cleaning and safety protocols, and a Hygiene and Wellbeing Leader at every property.

Beyond Safe and Clean, New Guest Experiences

With creativity and care, Hyatt Place Aruba Airport is giving guests and members greater control of their hotel journey and focusing on a more holistic sense of wellbeing from pre-arrival to checkout and beyond. The hotel is reimagining places and spaces to make social distancing not feel that way, striking the right balance of connection and space.

Unprecedented Flexibility

As part of Hyatt’s new extended cancellation policy, most reservations booked at Hyatt Place Aruba Airport July 1, 2020 and beyond via Hyatt channels – for any future arrival date through July 31, 2021 – can be cancelled at no charge up to 24 hours before scheduled arrival on hyatt.com or via the World of Hyatt app. This includes Advance Purchase Rate reservations.

Caring for Colleagues

At Hyatt Place Aruba Airport, the wellbeing of colleagues is core to advancing care for guests and customers. In response to COVID-19, Hyatt has also reimagined the colleague journey at all Hyatt hotels, including Hyatt Place Aruba Airport to include new work procedures, colleague resources, and reorientations, in an effort to ensure colleagues’ safety and wellbeing. Daily colleague surveys have been introduced to measure colleague comfort and wellbeing, enabling hotel leaders to address opportunities, make adjustments as necessary and meet colleagues’ needs in real time.

As part of Hyatt’s Global Care & Cleanliness Commitment, Hyatt Place Aruba Airport has a team on property trained as Hygiene & Wellbeing Leader who are responsible for the hotel adhering to Hyatt’s new operational guidance and protocols. These Hygiene & Wellbeing Leaders will help maintain the hotel’s mandatory GBAC STARTM accreditation, including a cleaning, disinfection and infectious disease prevention program that will focus on establishing hotel environments that are sanitary, safe and healthy.

The new hotel colleague journey at Hyatt Place Aruba Airport also includes:

  • Wellbeing check reminders sent to colleagues prior to arriving at work
  • Daily temperature checks of all global colleagues upon arrival to the hotel
  • Masks required by all colleagues and additional personal protective equipment measures may be required based on job duties
  • Social distance guidance and additional hand sanitizer stations in colleague areas

For more information about Hyatt Place Aruba Airport, please visit www.hyattplacearubaairport.com. For more information on Hyatt’s enhanced cleanliness protocols and reimagined experiences, please visit hyatt.com/care-and-cleanliness.