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Safe Travels To Aruba

The visitor’s guide to Safe & Happy travels to Aruba

Hello friends! The people of Aruba are so very happy to be welcoming visitors to our One happy island once again. With the “new normal” of heightened travel safety and cleanliness protocols, it is very important that our visitors and the Aruban people work together to make sure we “do it right.” The following steps and information will give you guidance to help ensure you have a safe journey to, and experience while visiting, Aruba. It will also provide more detail on the safety and cleanliness protocols, including the Aruba Health & Happiness Code certification and the new Aruba Testing Requirements put in place for the health and well-being of our beloved visitors and locals. We look forward to welcoming you to our One happy island…we missed you!

For those wondering, is Aruba Safe? Rest assured that Aruba’s health and safety protocols will be revisited and reevaluated on an ongoing basis. Based on the ever-changing situation, we recommend all visitors check Aruba.com frequently for any changes to dates, markets, required procedures and more. This information is subject to change at the discretion of the Government of Aruba.

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Safety steps & travel tips

  • 1 Home preparedness: Before you leave Watch video https://www.youtube.com/watch?v=oVOGi17Pehw

    • Visit the websites of your airport, airline and accommodations for updated safety procedures as well as any flexible cancellation policies.
    • For all inbound visitors age 15 and above, the Aruban government requires a mask be worn in flight to Aruba, at the airport in Aruba and until you enter your room at your booked place of stay.
    • We also strongly encourage visitors to have their mask handy for situations where social distancing proves difficult.
    • Visitors are required to complete an online Embarkation/Disembarkation card between 72 and 4 hours prior to travel to be permitted entry to Aruba.
    • The ED card process requires visitors provide a health statement and purchase Aruba Visitors Insurance health coverage as mandated by the government of Aruba.
    • A negative PCR test result is needed to enter Aruba. Visit the Aruba testing requirements page for more information about the test.
    • As part of the ED card process, visitors can either upload a certified negative PCR test prior to travel, or pre-pay for a PCR test at the Aruba airport.
    • For the most updated details on the online ED card requirements and government-mandated procedures for visitors showing symptoms or testing positive for COVID-19 while in Aruba, click here.
    • Learn about the Aruba Health & Happiness Code certification mandatory for all tourism-related businesses.
    • Download the Aruba Health App. A mobile resource for information on COVID-19 health procedures, facilitation of airport screening, faster results for PCR tests taken in Aruba and businesses with the Aruba Health & Happiness Code seal.
  • 2 Getting to and through the airport Watch video https://www.youtube.com/watch?v=GshhQ5YD9gk

    • If possible, keep windows open on the taxi ride, and follow your state’s mask protocols.
    • In addition to normal TSA procedures, there will be heightened safety protocols, so be prepared by leaving extra time.
    • Important: You will be required to show your completed and approved online ED card at check-in or boarding to be permitted to travel to Aruba.
    • Practice social distancing at check-in, security and the gate, and follow airline staff and TSA personnel instructions.
    • Have travel documents handy, and be “security-line ready” – no beverages, remove electronics, etc.
    • Please check your specific airport and airline for guidance; as in-flight service will be limited, purchase food and beverages prior to boarding.
    • Follow your airline’s regulations for social distancing and hygiene.
    • For all inbound visitors age 15 and above, the Aruban government requires a mask be worn in flight to Aruba, at the airport in Aruba, and until you enter your room at your booked place of stay.
    • Masks are also required on public transportation, including buses and taxis, and in any indoor public space.
    • For more details on the government of Aruba’s mask protocols, click here.
      (You’re on your way to Aruba!)
  • 3 Arrival in Aruba: At the airport Watch video https://www.youtube.com/watch?v=BmKQ7D29Th4

    • The safety procedures at Queen Beatrix Airport will be comprehensive and in compliance with Aruba’s Department of Public Health, Department of Civil Aviation and the World Health Organization.
    • A PCR test will be administered to all passengers who did not upload a certified negative PCR test result prior to travel as part of the online ED card process.
    • All visitors tested at the airport will be required to quarantine at their booked accommodations while test results are assessed.
    • The quarantine will be up to 24 hours and the Aruba Department of Health will make every effort to have results in 6-8 hours, in order to minimize the visitors’ time in quarantine.
    • Use the Aruba Health App to get your test results, as an option to waiting for a public health official to contact you by phone.
    • Children 14 and under will not be required to take a PCR test upon arrival.
    • For the most updated information on the government-mandated procedures for visitors showing symptoms or testing positive for COVID-19 while in Aruba, click here.
    • There will also be social distance markers, sanitizer stations, shields and safeguards, on-site medical professionals, and more.
    • For all inbound visitors age 15 and above, the Aruban government requires a mask be worn at the airport in Aruba and until you enter your room at your booked place of stay.
    • We also strongly encourage visitors to have their mask handy for situations where social distancing proves difficult.
    • Practice social distancing and use hand sanitizer when retrieving your luggage.
    • Use the Aruba Health App to facilitate and improve the flow of the screening process at the airport upon arrival.
    • For more details on the government of Aruba’s mask protocols, click here.
    • Be smart, be patient and be happy…you’re in Aruba!
  • 4 Getting to your
    accommodation 
    Watch video https://www.youtube.com/watch?v=iOVB78jyJ2g

    • Most car rental agencies are directly outside the airport and easy to find.
    • Taxi lines will adhere to social distancing, and taxis will have elevated cleanliness procedures, in compliance with the Aruba Health & Happiness Code.
    • Masks will be required until you enter your room at your place of stay.
    • Car rental agencies will clean, sanitize and disinfect all vehicles before and after each use.
    • They will also ensure social distancing for lines inside and outside the building.
    • For all inbound visitors age 15 and above, the Aruban government requires a mask be worn at the airport in Aruba and until you enter your room at your booked place of stay.
    • Masks are also required on public transportation, including buses and taxis, and in any indoor public space.
    • For more details on the government of Aruba’s mask protocols, click here.
    • As you explore, the Aruba Health & Happiness Code seal is your assurance the service provider meets the government’s requirements for safety and cleanliness.
    • Use the Aruba Health App as a handy guide to see which businesses have the Aruba Health & Happiness Code certification.
  • 5 Accommodation arrival
    and check-in 
    Watch video https://www.youtube.com/watch?v=53KJtJ9Z6f0

    • All of Aruba’s accommodations that meet the Aruba Health & Happiness Code criteria will display their certification seal.
    • Aruba’s major hotels and resorts have implemented cleaning protocols for luggage handling, elevator safety, housekeeping, room service, and more, based on The Aruba Hotel and Tourism Association elevated best practices and World Health Organization guidelines.
    • Each hotel will also have their own additional protocols from digital check-in, online payment, and digital key cards to keep within social distancing guidelines.
    • For all inbound visitors age 15 and above, the Aruban government requires a mask be worn until you enter your room at your booked place of stay.
    • Masks are also required on public transportation, including buses and taxis, and in any indoor public space.
    • Accommodations are making your experience as enjoyable as ever, but please adhere to your hotel’s policies for social distancing and mask usage for the safety of your family and others.
    • For more details on the government of Aruba’s mask protocols, click here.
    • For villas or private home rentals, check all procedures directly with the host prior to arrival.
    • Please have patience with our very necessary new visitor safety procedures. You may need to adjust to “island time” just a bit.
  • 6 Important information while in Aruba

    • Aruba's Beaches Watch video https://www.youtube.com/watch?v=R3RA6C3T1Sk

      • Aruba’s beaches will be open for visitors to enjoy responsibly.
      • Please practice social distancing and avoid large gatherings on the beach and in the water.
      • Hotels and resorts on the beach will manage their guests’ use of palapas and chairs, in accordance with social distancing rules.
      • Look for the Aruba Health & Happiness Code seal at all beachside food and beverage establishments.
      • Aruba’s beaches are plentiful, so explore and find a “socially-distanced” spot comfortable for you!
      • In places where masks are not required, visitors are expected to use their mask when social distancing proves difficult.
      • For more details on the government of Aruba’s mask protocols, click here.
    • Food & bevarage establishments Watch video https://www.youtube.com/watch?v=7IrVcke64Xw

      • Food and beverage establishments will have their Aruba Health & Happiness Code seal displayed.
      • Use the Aruba Health App as a handy guide to see which businesses have the Aruba Health & Happiness Code certification.
      • Establishments will be adhering to social distancing rules for tables.
      • Menus will be sanitized frequently, and paper menus will be discarded.
      • Many restaurants will have a take-out and delivery option for reduced physical interaction and maximum “foodie flexibility.”
      • Closing times of restaurants will be earlier than normal, so please check with your restaurant directly and be patient.
      • For updated information on regulations for food and beverage establishments, including hours of business, click here.
      • In places where masks are not required, visitors are expected to use their mask when social distancing proves difficult.
      • For more details on the government of Aruba’s mask protocols, click here.
    • Tour operators & activities Watch video https://www.youtube.com/watch?v=qhSh9t66XRE

      • Tour operators that service Aruba’s attractions will also be in compliance with the Aruba Health & Happiness Code.
      • Bus and Jeep tours will operate with smaller group sizes and use exacting cleanliness methods, cleaning seats and frequently touched areas.
      • Boat, snorkel and SCUBA excursions will practice social distancing seating arrangements and cleanliness flows for boarding and exiting the craft.
      • Equipment will be thoroughly cleaned and disinfected immediately after each tour.
      • Arikok National Park sites and trails will respect social distancing. The park will also be regulating visitor numbers, for a more intimate nature experience.
      • Masks are also required on public transportation, including buses and taxis, and in any indoor public space.
      • In places where masks are not required, visitors are expected to use their mask when social distancing proves difficult.
      • For more details on the government of Aruba’s mask protocols, click here.
    • Retail & shopping Watch video https://www.youtube.com/watch?v=rsvjvX0llCw

      • Aruba’s retail shops will be open for business and will display the Aruba Health & Happiness Code seal.
      • Social distancing will be in effect, and the amount of patrons permitted in the store at one time will be monitored.
      • There will be measures put in place for the handling of merchandise, trying on clothing, etc., to ensure the safety of guests.
      • Hygiene measures like plexiglass partitions, sanitizing stations, will also be implemented.
      • Masks are required on public transportation, including buses and taxis, and in any indoor public space, including retail shops.
      • In places where masks are not required, visitors are expected to use their mask when social distancing proves difficult.
      • For more details on the government of Aruba’s mask protocols, click here.
    • Public transportation Watch video https://www.youtube.com/watch?v=_PkAOYCESNg

      • Aruba has excellent public transportation that will be available for visitors to use to travel around Aruba.
      • Masks are required on public transportation, including buses and taxis, and in any indoor public space.
      • In places where masks are not required, visitors are expected to use their mask when social distancing proves difficult.
      • For more details on the government of Aruba’s mask protocols, click here.
      • On buses, social distancing will be in effect for all passengers and there will be signage with safety instructions as well as hand sanitizer when boarding.
      • At bus stops, please observe social distancing and practice hygiene safety measures.
    • If you are feeling unwell in Aruba Watch video https://www.youtube.com/watch?v=uFZbhgyW6gk

      • Aruba’s medical facilities are well prepared.
      • If you are staying at a hotel or timeshare and experience any concerning symptoms, contact the staff immediately, stay in your room and avoid contact with others.
      • The staff will connect you to a medical professional for a phone consultation.
      • If you are staying at a villa, timeshare or home rental, stay inside and avoid interaction with others.
      • Immediately contact your host or the Medical Call Center directly at +297-280-0505.
      • Use the Aruba Health App for information on procedures if you become sick or have a positive COVID-19 test upon arrival or during your stay.
      • For the most updated information on the government mandated procedures for visitors showing symptoms or testing positive for COVID-19 while in Aruba, click here.
  • 7 Leaving Aruba: The journey home Watch video https://www.youtube.com/watch?v=vSI3txWo7G8

    • It’s never fun to leave “Dushi” Aruba, but we want to make sure you get home safely!
    • For departing travelers whose home country, state or city requires a negative COVID-19 test for re-entry, Aruba has testing facilities and procedures in place. For a list of testing facilities in Aruba, click here
      UPDATE FOR U.S. VISITORS: Effective January 26th, 2021, the U.S. government will require all international airline passengers to show proof of a negative, PCR or Antigen, Covid-19 test before boarding flights to the United States.
    • Leaving your hotel, follow the policies for luggage transfer to your taxi or car rental.
    • Pack your travel-size hand sanitizer and mask in your carry-on luggage.
    • Leave extra time for check-in and security measures for international travel. We recommend arriving at the airport a minimum of three hours before departure.
    • Masks are required at the airport in Aruba, on public transportation, including buses and taxis, and in any indoor public space.
    • At the airport, continue to practice social distancing and follow the instructions of airport personnel.
    • Be sure to get snacks/food and beverages at the gate prior to boarding.
    • We hope you enjoyed your stay on our One happy island and look forward to welcoming you again!

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Download a PDF of the Traveler Safety Journey

Download as PDF

For a list of Frequently Asked Questions about Aruba’s reopening travel procedures and protocols, click here.

If you have any unanswered questions, please feel free to email us directly at
support@aruba.com.

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