We own at the Divi Phoenix, this past March was our 14th year there. This year we had a major problem with mold in the room and the fact that it took 4 days and many trips to the front desk before that problem was addressed. That was just one of many problems with our room. When we got home we got our yearly "maintenance fee" bill for the year with a note saying that for 2014 we were also being charged a "one time" additional fee of $349.00 to upgrade the units. Isn't that what our yearly maintenance fee is for? Has anyone else ever had a charge like this on a timeshare? We feel that since we already pay close to $800.00 a year now that this is outragous.