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Aruba Nights Island Guide
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Thread: ED Card Question

  1. #1
    Senior Member
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    ED Card Question -- PROBLEM SOLVED!!

    I tried to update my ED card today.

    The application form (new or update) does not have anywhere to enter your flight number.

    But the completed form includes a flight number.

    The flight number on my completed form is different from my actual flight number this year.

    Last year I was stopped because I entered my flight number "0757" as it appeared on my ticket; they said it should have been "757".

    This year my flight number on my ticket is "0557". But my completed form says "0757" (as I entered it last year).

    I emailed them but haven't heard back yet.

    Does anyone know what I should do?

    TIA.
    Last edited by skbrandon; 01-20-2020 at 01:51 PM.
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  2. #2
    Aruba since 1979
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    Andrea J.'s Avatar
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    the same thing happened to us the last 2 times going to AUA.
    it was frustrating.

    because it printed out incorrectly, both times Paul was directed away from "happy flow" area and I was sent to happy flow.
    both of our fight numbers printed incorrectly.
    there is no rhyme nor reason.

    if you get an answer, please let us know.
    Quote Originally Posted by skbrandon View Post
    I tried to update my ED card today.

    The application form (new or update) does not have anywhere to enter your flight number.

    But the completed form includes a flight number.

    The flight number on my completed form is different from my actual flight number this year.

    Last year I was stopped because I entered my flight number "0757" as it appeared on my ticket; they said it should have been "757".

    This year my flight number on my ticket is "0557". But my completed form says "0757" (as I entered it last year).

    I emailed them but haven't heard back yet.

    Does anyone know what I should do?

    TIA.
    ​In a world where you can be anything, be kind!
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  3. #3
    Senior Member robin's Avatar
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    Did you try starting over from the beginning?

  4. #4
    Super Moderator WaltVB's Avatar
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    Open your browser, clear your history and start over.


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  5. #5
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    Quote Originally Posted by robin View Post
    Did you try starting over from the beginning?
    Yes I did. Problem is, once you enter your name and dob, it automatically brings you back to your old application. You can't enter from a blank slate.
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  6. #6
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    Quote Originally Posted by WaltVB View Post
    Open your browser, clear your history and start over.
    Tried that too. Didn't work either. I tried using a different device, and a different email. Problem is, once you enter your name and dob, their database brings you back to your original application info. The application doesn't have a place to enter the flight number.
    Last edited by skbrandon; 01-20-2020 at 01:21 PM.
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  7. #7
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    GOT IT!!

    Here's what I had to do:

    I had to change the airline. Once I did that, the flight number line popped up. Changed that, then changed the airline back.

    Go figure.

    Anyway, I'm set! See you Sunday!
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