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Feeling Unwell?

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Have respiratory symptoms?

If you're vactioning in Aruba and are experiencing one or more of the following symptoms:

  • Cough
  • Shortness of breath
  • Sore throath
  • Loss of taste and smell
  • Muscular pain/chills

with or without a fever (higher than 99.5 °F / 37.5 °C), and one or more of the follwing  signs:

  • Weakness
  • Nasal congestion
  • Fatigue
  • Headache
  • Nausea
  • Diarrhea

Please consult the Department of Public Health's medical professional hotline right away

(+297) 280-0505


Based on your symptoms you'll receive medical advice related to your symptoms free of charge. Avoid going to the Emergency Room or a general practitioner, call the hotline first.

Having trouble reaching this number? Call your hotel's front-desk and ask them to transfer the call.

Testing facilities in Aruba for return flight requirements

As part of their pandemic travel protocols, some countries/states/ cities now require travelers show a negative COVID-19 test result to be granted re-entry to their country of origin. Aruba has all necessary testing facilities and procedures are in place for visitors. For a list of COVID-19 testing facilities in Aruba, click here

IMPORTANT UPDATE FOR U.S. VISITORS: Effective January 26th, 2021, as announced by the Centers for Disease Control and Prevention (CDC), the U.S. government will require all international airline passengers to show proof of a negative, PCR or Antigen, Covid-19 test before boarding flights to the United States. In addition, the results of the test must be from no more than 72 hours prior to departure. For the official CDC announcement, click here

Regulations when showing symptoms or a positive COVID-19 test while in Aruba

All visitors will be required to comply with the Government of Aruba procedures and protocols if showing symptoms and/or testing positive for COVID-19 while in Aruba. The mandatory requirements will include:

Showing COVID-19 symptoms : Step 1

Hotel and timeshare guests:

  • In the case of a guest contacting the hotel or timeshare in light of symptoms linked to COVID-19 (fever, cough, shortness of breath and breathing difficulties), the staff will direct the guest immediately to their room and the respective hotel or timeshare representative will contact the COVID Call Center at 280-0505 and connect the call to their room.
  • Over the phone, a triage questionnaire will be conducted by a medical practitioner.

 For guests that do NOT MEET the criteria for testing:

  • The medical practitioner will advise on next steps.
  • The hotel will follow up by calling the room and confirming the status.

Villa or private home guests:

  • In the case of a guest having symptoms linked to COVID-19 (fever, cough, shortness of breath and breathing difficulties), the guest must contact their accommodation host or the COVID Call Center at 280-0505
  • Over the phone, a triage questionnaire will be conducted by a medical practitioner.

For guests that do NOT MEET the criteria for testing:

  • The medical practitioner will advise them on next steps.

Showing COVID-19 symptoms & testing required : Step 2

Hotel and timeshare guests:

For guests that MEET the criteria for testing:

  • The COVID Call Center will inform the guest and the host hotel or timeshare of the suspected case.
  • A date and time will be appointed by the COVID Call Center for testing.
  • Following all procedures as stipulated by the host hotel or timeshare, the guest will be tested at the property.
  • Suspected case must stay in isolation and travel companions must stay in quarantine pending test results of the suspected case.

Villa or private home guests:

For guests that MEET the criteria for testing:

  • The COVID Call Center will inform the guest of the appointed date and time for testing.
  • Following all procedures as stipulated by the host, the guest will be tested at their place of stay.
  • Suspected case must stay in isolation and travel companions must stay in quarantine pending test results of the suspected case.

Testing and transportation

  • Host or suspected case will contact the designated private concierge to arrange transportation for pickup for testing.
  • The guest should wear a mask when being picked up by designated transportation company.

COVID-19 test results : Step 3

Positive test results: 

Hotel and timeshare guests:

  • The test results will be revealed by the Department of Public Health.
  • Following all procedures, as stipulated by the host hotel or timeshare, the guest will be transported to a designated isolation location and any identified associated contact(s) to a designated quarantine location. 
  • All guests are to follow all health and safety regulations during this process and must pack and take all belongings with him/her to a designated isolation  and quarantine location.
  • The confirmed case will remain in isolation at one of the designated properties until recovered.
  • Throughout the isolation process, medical follow-up will be conducted.
  • Once the patient recovers and tests negative, he/she can resume vacation or depart the destination.
  • Positive cases showing symptoms are required  to stay in isolation for 10 days. Asymptomatic positive cases are required to stay in isolation for 7 days.

Villa or private home guests:

  • The test results will be revealed by the Department of Public Health.
  • If the case is positive, the confirmed case will have to be in isolation until recovered.
  • If current accommodation does not host isolation, the positively tested guest needs to be transported to a designated isolation location.
  • Arrangements will be made for guest to be relocated to a designated isolation location.
  • If current location hosts guests for quarantine, guests can remain in the accommodation. 
  • If current location does not host guests for quarantine, arrangements will be made for guests to be transported to a designated quarantine location.
  • Identified associated contact(s) of the confirmed case are required to be in quarantine for 10 days and will be monitored by the Department of Public Health

Negative test results: 

Hotel and timeshare guests:

  • If test results are negative, the guest can resume their vacation.

Villa or private home guests: 

  • If test results are negative, the patient can resume their vacation.

Travel companions – Quarantine protocols

Hotel and timeshare guests:

  • Travel companion(s) of a suspected case will remain in quarantine their room while test results are pending.
  • Identified associated contact(s) of the confirmed case will need to pack their belongings as they will be relocated and placed in quarantine at one of the designated quarantine locations for 10 days. The 10-day period restarts each time a new case is discovered within the group. 
  • A person not showing symptoms can either stay in quarantine in Aruba at one of the designated quarantine locations or choose to depart the island. 
  • In cases where an identified associated contact(s) develops COVID-19-related symptoms while in quarantine, the new suspected case will be transferred for testing and then isolated at an assigned location pending test results.

Villa or private home guests:

  • Only guests exhibiting symptoms will be taken in for testing.
  • In case an identified contact(s) develops COVID-19-related symptoms while in quarantine, the new suspected case will have to get tested and then be isolated pending test results.
  • In cases where an identified associated contact(s) develops COVID-19-related symptoms while in quarantine, the new suspected case is required to get tested and then be isolated pending test results.
  • Identified contact(s) of any new confirmed case will have to stay in quarantine – the quarantine period of 10 days restarts each time a new case is discovered within the group.
  • Identified associated contact(s) of any new confirmed case will be required to stay in quarantine. The quarantine period of 10 days will restart each time a new case is discovered within the group.
  • Aruba can mandate a visitor return to their country of origin should they refuse to remain in quarantine on island. 
  • Guests in quarantine do have the option of leaving Aruba and returning home in lieu of being relocated at one of the quarantine designated locations.

Health & Testing FAQ

What is a self-health declaration?
It is part of the ED card process and should be submitted 72 hours prior to travel to Aruba. This declaration must include truthful answers and consists of the following questions:
• Have you (or the person for whom you completed this form) been suspected diagnosed with pneumonia or the COVID-19 infection within the past 14 days?
• Did you (or the person for whom you completed this form) have any of the following symptoms in the past 24 hours: fever, cough, sore throat, shortness of breath, or loss of smell/taste?
• Have you been in quarantine within the past 14 days?
• Have you had any close contact (less than 2 meters or 6 feet) for more than 15 minutes with a probable or confirmed COVID-19-infected person within the past 14 days, including persons in quarantine or isolation?

Consult edcardaruba.aw for the most up to date list of questions.
Can I take any type of COVID-19 test prior to travel as part of the ED card process?
No, only a specific list of test types are accepted for entry. You can find this complete list on https://www.aruba.com/testing
What is a PCR test?
PCR stands for polymerase chain reaction and is used to detect the presence of COVID-19 in an individual. It is the recommended method for the identification and laboratory confirmation of COVID-19 cases according to the World Health Organization.
Can COVID-19 antibody test results be used as a replacement for a PCR test?
An antibody test cannot be used as a replacement for a PCR test, as antibody tests do not reflect whether a person is currently infected with COVID-19. See www.aruba.com/testing for the list of accepted tests.
Why is Aruba requesting that travelers upload a certified negative COVID-19 test result within 72 to 12 hours of traveling to the island?
We are requiring a negative test to minimize the chances of an individual contracting the virus ahead of travel to Aruba. This is for the safety of Aruba’s visitors and local community. Any Covid-19 testing done prior to travel to Aruba must show a certified negative test result conducted within 3 days of your departure flight to Aruba (the last leg of your trip). The negative test results must then be uploaded as part of the ED card process no later than 12 hours prior to your departing flight to Aruba (the last leg of your trip).
If I've recovered from COVID-19 recently, how can I provide a negative COVID-19 test result?
Due to the fact that COVID-19 can show residual traces many weeks later in those who have tested positive, yet they show no symptoms and are likely not infectious, the Aruban government has implemented a specific policy.

Those visitors 15 and older, who have tested positive using a Molecular COVID-19 test by nasopharyngeal swab between 2 weeks and 12 weeks prior to their travel date to Aruba, and do not show any symptoms, will be exempt from the requirement of providing a negative COVID-19 test result for entry to Aruba.

As part of the mandatory online Embarkation/Disembarkation Card process, these visitors will, however, be required to upload proof of their positive Molecular COVID-19 by nasopharyngeal swab test result taken between 2 and 12 weeks prior to their travel date to Aruba.

Note: This exemption does not apply for anyone who has had a positive COVID-19 test older than 12 weeks, or anyone who is not able to provide proof in the form of a Molecular COVID-19 by nasopharyngeal swab test result. Some examples of accepted Molecular COVID-19 tests are: PCR by nasopharyngeal swab, NAAT by nasopharyngeal swab, TMA by nasopharyngeal swab, etc. Some examples of tests that are not accepted are: Antigen, Antibody, blood tests, etc.
Do children need to be tested as well?
Children 14 and under are not required to take or submit any test.
If taking the PCR test in Aruba, are we quarantined to our room in the hotel or just the hotel? Can we still go to facilities in the hotel such as the beach and pool?
If your test was administered on the island upon arrival, you are required to quarantine in your room at your booked accommodation until you receive your test result. The quarantine will be up to 24 hours and the Aruba Department of Health will make every effort to have as quickly as possible, in order to minimize visitors’ time in quarantine. Visitors are required to stay in their rooms to ensure the safety of fellow guests and Arubans.
If I tested positive while in Aruba, do I need to test negative before I can return to my country?
Yes. If you test positive, you must remain in isolation until declared recovered.
If I have received the COVID-19 vaccine, do I need to go through the testing and entry requirements? Will this change in the future?
To ensure the safety of other travelers, Aruba continues to require that all travelers follow the current protocol, which includes testing either prior to travel or upon arrival at the airport. At this time, proof of vaccination is not currently accepted as a substitute for this testing requirement.  The Government of Aruba and Department of Public Health will continue to assess the situation on an ongoing basis and update our processes and protocols, as appropriate, particularly as vaccine distribution expands globally.
Can I test positive and be placed in quarantine even though I'm vaccinated?
According to the CDC (https://www.cdc.gov/coronavirus/2019-ncov/vaccines/facts.html), "Neither the recently authorized and recommended vaccines nor the other COVID-19 vaccines currently in clinical trials in the U.S. can cause you to test positive on viral tests which are used to see if you have a current infection." For Aruba’s testing protocols, visit https://www.aruba.com/us/traveler-health-requirements .
Has or will Aruba receive doses of the vaccine?
Aruba received its first shipment of vaccines on February 16 and the first group of people, which consisted of front liners, helped kick off the first day of vaccinations in Aruba on February 17. Aruba is hopeful our entire community can be vaccinated by Summer 2021.

This information is subject to change at the discretion of the Government of Aruba. The preceding information reflects the most up-to-date information as it pertains to Aruba’s reopening protocols and procedures. Aruba’s health and safety protocols will be revisited and reevaluated on an ongoing basis. Based on the ever-changing situation, we recommend that all visitors check Aruba.com frequently for any changes to dates, markets, required procedures and more. 

If you have any unanswered questions, please feel free to email us directly at support@aruba.com.